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Warranty Information

Warranty/Orders/Returns

Warranty

Please contact Bee Valve Inc. for warranty evaluation. Bee Valve is not responsible for the product damage resulting from accident, misuse or abuse. Upon confirmation of defects in material and/or workmanship, Bee Valve, at its option, will replace or repair defective products without charge for parts or labor for a period of one year from date of shipment.

Shipping

Please notify Bee Valve with shipping instructions. If no instruction is given, Bee Valve will send best way.

Claims and Returns

All returns must have an accompanying return goods authorization number (RGA number) regardless of reason for return. Please contact Bee Valve Inc. for a RGA number prior to returning goods. Claims for shortages or inaccurate filling of orders must be made within 30 days after receipt of goods. Warranty claims must be returned for evaluation to Bee Valve’s manufacturing location within 90 days of discovery of defect. Return shipments must be prepaid. C.O.D. or “Freight Collect” shipments will not be accepted. There will be a restocking charge on any items returned for credit or exchange when the error is not Bee Valves’. Goods must be in new and original condition.

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